Privacy Policy

For the purposes of this policy, "Bzuriyeh," "we," or "us" refers to the legal owner and operator of the Bzuriyeh website.

This policy applies to personal data we collect when you:

• Visit the Bzuriyeh website.
• Create an account or log in.
• Browse products or add them to your cart.
• Place a purchase order or make an online payment.
• Request delivery or shipping.
• Contact us via phone, email, WhatsApp Business, website forms, or social media.
• Subscribe to newsletters, offers, or marketing campaigns.
• Interact with our ads or pages on platforms like Google and Meta.

This policy does not apply to external websites or services we do not own or control.

• Directly from you when creating an account or placing an order.
• When you contact us through any channel.
• Automatically when you use the website, via cookies and analytics tools.
• From service providers linked to your order, such as the payment gateway or shipping company.

• Creating and managing your account.
• Receiving, processing, confirming, and communicating about your orders.
• Processing payments and preparing, shipping, and delivering orders.
• Issuing invoices and required accounting records.
• Responding to inquiries, complaints, and support requests.
• Improving the website and user experience.
• Sending marketing messages when you consent or when permitted by law.
• Preventing fraud and protecting website security.
• Complying with legal, accounting, and tax obligations.

• Your consent to process your data for a specific purpose.
• Necessity to fulfill your order, complete a purchase, or arrange delivery.
• Compliance with legal, accounting, or tax obligations.
• Protection of our legitimate interests such as improving the website and preventing fraud.

Where processing relies on your consent, you may withdraw it at any time without affecting any processing that took place beforehand.

We do not sell your personal data. We may share it with:

• Payment providers: Such as MEPS, to process payments.
• Shipping companies: Such as Aramex and DHL, to deliver orders.
• Hosting & technical service providers: To operate and maintain the website.
• Analytics & advertising tools: Google Analytics, Google Ads, Meta Pixel.
• Communication tools: WhatsApp Business and email.
• Professional advisors: Accountants, lawyers, or auditors when required.
• Government or legal authorities: When required by law.

Our website uses cookies and similar technologies:

• Essential cookies: Required to operate the website (cart, login, checkout). The store cannot function without them.
• Analytics cookies: Help us understand visitor behavior and improve performance.
• Marketing cookies: Used to measure ads and retarget visitors via Google and Meta.

You can manage cookies through your browser settings or our cookie preference tool.

We may send marketing messages if you have consented. You can unsubscribe at any time via the unsubscribe link or by contacting us. Even after unsubscribing, we may send necessary non-marketing messages such as order confirmations and delivery updates.

• Account data: as long as the account is active.
• Order and invoice data: for the period required by accounting regulations.
• Communication data: as long as necessary for follow-up or service improvement.
• Marketing data: until you unsubscribe.

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no electronic storage method is 100% secure.

Subject to applicable laws, you may have the right to:

• Know what data we hold about you and access it.
• Request correction of inaccurate data.
• Request deletion of your data where applicable.
• Object to or restrict certain types of processing.
• Withdraw your consent at any time.
• Opt out of marketing messages.
• Lodge a complaint with the relevant authority.

Our store is not directed at children. If you are below the legal age for making purchases or providing personal data, you must use the website under parental supervision. If we learn we collected data from a child without proper consent, we will take immediate steps to delete it.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before using their services.

Some data may be processed by service providers outside Jordan (hosting, analytics, advertising, payment). We work with providers that apply appropriate data protection measures.

In the event of a security incident affecting your personal data, we will take appropriate legal and technical measures and may notify you or the relevant authorities as required by law.

We may update this policy from time to time. Significant changes will be published on this page with an updated "Last updated" date. Continued use of the website after updates constitutes acknowledgment of the revised policy.

For any questions about this policy or to exercise your data rights: